Niagara & Hamilton
One local team for your website, POS and everything in between. If it breaks on a Saturday, you know who to call.
Pick the one that stings most. We'll show you what fixes it.
That sounds like Connect: keep the tools you have, linked so a change in one updates the rest.
What Connect includesThat sounds like
Connect
Keep the tools you have, linked so a change in one updates the rest.
What Connect includesCustomers used to walk in and pay at the counter. Now they find you on Google, check stock or book a time on their phone, order ahead, and expect it all to just work.
Most independent businesses are running all of that on a patchwork of apps that don't talk to each other. We bring it together, so online and in person feel like one business rather than two.
What we do
Every project gets a fixed price, quoted for your business and agreed in writing before we start. No surprises on the bill.
Not sure if you need Switch or Connect? That's the first thing we'll tell you.
Get it right the first time.
Your system is the problem. We replace it.
Your systems are fine. They just don't talk.
Your tech, looked after.
Month to month, no lock-in. Your first 30 days after any project are included.
Add-ons
You need to look legitimate online and take payments properly.
Business is good, but you're doing too much by hand.
What worked for one store is breaking at three.
Use the form below. We reply with a straight answer and a fixed price, usually the same business day.
Build, Switch or Connect, at a fixed price agreed before any work starts.
Fixes, training and questions after launch, on us. New features are a new quote, so you're never surprised by a bill.
We keep it all running, month to month, no lock-in.
No juggling a web person, a POS rep and an IT guy who each blame the other two.
Same business day, every time. If your POS is down during opening hours, you go to the front of the line.
If you don't need something, we'll say so. That includes telling you not to switch when switching isn't worth it.
Ten years across retail, POS and running an operation. We know what happens at 5pm on a Saturday.
Patisserie & café, Thorold, Ontario
A custom-coded site, rebuilt from scratch. Menu, story and visit details on one fast page, so customers can find the hours and the crepe list on a phone without calling.
Open jcpatissier.caWho we are
Launch started with a simple frustration: local businesses kept getting let down by their tech help. Freelancers who disappeared. Agencies that sold them things they did not need. Systems nobody explained.
We're Ali and Ali, born and raised in Niagara, and we built Launch to be the team we'd want if we were running a shop.
Technical Delivery
Builds websites and looks after the systems behind them: cloud, security and IT. He leads every build and keeps it running after launch.
Strategy & Sales
Spent his career in sales and retail technology, most recently helping retailers set up and run their POS at Shopify. He leads strategy, client relationships, and store and POS setups.
No. We know Shopify inside out, but we also work with Square, Clover, Lightspeed, WordPress and others. We'll tell you honestly whether switching is worth it.
We'll come back with a straight answer and a fixed price, not a pitch deck. Usually the same business day.